Sunday 21 October 2012

Principles to keep happy workforce

I have got a magazine, 'The Smart CEO', Volume 2 Issue 11, Dated Nov'15 - Dec'15, 2010, as free in our office bus, when I was travelling from Madhya Kailash to Siruseri. Even though, I got the magazine, not really excited to read. After few weeks, When I had time to read it, then, felt quiet interesting. Let me share some of the cover story's salient aspects.

Devdutt Pattanaik, who is appointed & serving as Chief Belief Officer, for Future Group(Pantaloon, Big Bazaar), retail chain stores group. He mentions that he extracts lessons from our puranas, upanishads, and share the same to Management, & Senior Management teams. For an example, for a person, who become from Supervisor to Manager, he has stories from 'Vikram & Bethal' as training course contents. He has mentioned, 10 principles, to keep a happy work force, which is applicable across industry and companies.
  • Know that happiness is a combination of Lakshmi(Material Health), Saraswati(Intellectual wealth), and Durga(Emotional Strength), LSD for short. Unless there is a balanced exchange of all three, there will be no happiness.
  • Know that beliefs cannot be measured, but, they shape the way we think, the way we behave and the way we do business.
  • Know that all decisions are influenced by invisible belief systems of an individual...to assume that a decision is rational is the greatest error of modern management.
  • Know that people want you to look at them: look at the person not 'Human Resources' or 'People'.
  • Know that all things are contextual - what its right in one situation may not be so in another.
  • Know that lakshmi chases the secure Vishnu, while insure Indra chases Lakshmi; Wealth follows confidence, confidence does not follow wealth.
  • Know that Lakshmi always comes with alakshmi, the gooddess of quarrels - so when there is wealth and fortune, fights are bound to follow.
  • Know that humans are 99 percent animals, fearing scarcity and predators that they sense in their imagination.
  • Know that everyone wants to feel significant in an organisation - Systems and processes tend to dehumanise people and take away their relative significance.
  • Know that people often do not know why they are doing what they doing. This ignorance leads to confusion, hence unhappiness.

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